Guides
Step-by-step setup guides.
Forwarding your line, writing your knowledge base, connecting ServiceTitan. Each one takes an afternoon or less.
Guide7 min read
How to write your shop's knowledge base for an AI receptionist
What to give Contour before it answers your phone: services, service area, hours, fees, promotions, warranty, emergencies, FAQs, and tone, with a template.
October 15, 2026
Guide7 min read
How to forward your business line to Contour
Carrier codes for AT&T, Verizon, and T-Mobile, plus RingCentral, Google Voice, and VoIP steps to forward your shop line to Contour and test it.
October 15, 2026
Guide8 min read
How to set up emergency triage rules for a plumbing shop
A worked rule set for plumbing calls: four urgency tiers, the phrases that map to each, what Contour does per tier, freeze overrides, and a printable table.
October 15, 2026
Guide7 min read
How to connect Contour to ServiceTitan
Create ServiceTitan API credentials, share them on the onboarding call, map job types and business units, set bookable windows, test one call, and review.
October 15, 2026
Guide7 min read
How to connect Contour to Google Calendar
Set up a dedicated calendar or one per tech, connect Google, set hours, windows, and buffers, choose event details, test, and run a two-truck shop.
October 15, 2026
Stop losing the 2 AM call.
Twenty minutes on a call with us, live the same afternoon, and a full refund if it hasn't paid for itself in thirty days.