Contour for electricians
AI answering service for electricians
Electrical calls range from a dead outlet to a burning smell at the panel. Contour asks the safety questions first, books the routine work into your calendar, and gets the dangerous calls to you immediately.
Calls you get
What a electrical call sounds like at the wrong hour.
8:20 PM
"Half the house lost power and the breaker won't reset."
Possible lost leg or failing main. Not a utility problem if the neighbors have power.
What Contour does
Asks about the neighbors, burning smells, and warm breakers. Books a priority slot and texts you with the details.
1:05 PM
"I want an EV charger installed in the garage."
A $1,500 to $3,000 ticket and a repeat customer if you get there first.
What Contour does
Collects panel size, charger model, and garage distance, then books an estimate window.
6:45 AM
"There's a buzzing sound from the panel and it smells hot."
Hazard. This one needs you, not a booking.
What Contour does
Tells the caller to shut off the main if it's safe and transfers to you. If you don't pick up, it books the first slot and texts URGENT.
Trade vocabulary
It knows what these mean, and what to do.
Every phrase maps to a rule you control.
- "Burning smell" / "buzzing panel" / "sparks"
- Hazard script: shut off main if safe, leave if there's smoke, transfer to you.
- "Partial power" / "breaker won't reset"
- Asks about neighbors and warm breakers, books priority diagnostic.
- "Dead outlet" / "light won't work"
- GFCI and breaker check on the call, books routine service.
- "EV charger" / "panel upgrade" / "generator"
- Estimate workflow with the details your estimator needs.
- "Inspection" / "permit"
- Collects the address and reason, books into the windows you've opened for inspections.
Seasons
Busy seasons are when voicemail costs the most.
Storm season
Surge damage, downed service lines, and generator calls. Contour screens for utility-side problems before booking.
Summer
AC circuits tripping, pool and hot tub wiring, outdoor lighting.
Winter
Space heater overloads and holiday lighting circuits. Contour books routine work without crowding emergency slots.
Where it books
Electrical jobs land in ServiceTitan with the right job type and priority. Estimates go to your estimator's calendar; hazards go to your phone first.
Incoming call · (732) 555-0148
Tuesday, 11:42 PM · after hours
- Answered on the second ring11:42 PM
- Walked caller to the shutoff11:42 PM
- Service area confirmed11:43 PM
- Booked in ServiceTitan · 7:00 AM11:44 PM
- Owner texted: URGENT, active leak11:44 PM
How it works
Live before the end of the day.
No new phone system, no new software for your techs. Three steps.
01
Teach it your shop
Services, service area, hours, pricing rules, and what counts as an emergency. Contour reads your website for the rest. About an hour, done with us on a call.
02
Forward your line
One carrier code forwards calls you don't pick up within four rings, or every call after hours. Your number stays the same.
03
Jobs land on the board
Contour books into ServiceTitan or your calendar and texts you a summary. You wake up to a schedule, not a voicemail queue.
FAQ
Questions electricians ask.
Stop losing electrical calls to voicemail.
Twenty minutes on a call with us, live the same afternoon, and a full refund if it hasn't paid for itself in thirty days.