Skip to content
Contour

Missed-call calculator

What missed calls cost your shop.

Set the three numbers to yours. The meter reads what walks out the door each year while the phone rings out.

Per week
$1,440
Per month
$6,240
Per year
$74,880

About $74,880 a year walks out the door at these numbers.

$ / yr$74,880
The needle: lost revenue per yearThree knobs: your three inputsA pipe on two stands with a dripping union over a drain pan. The dial reads lost revenue per year up to $300.0K and pins past it; the register below it shows the exact figure. Missed calls a week set the drip rate, the average ticket sets the drop size, and the close rate decides how far the needle travels.

How the math works

Three inputs, no tricks.

Lost revenue per year = missed calls per week × 52 × average ticket × share that would have booked.

Missed calls per week
Calls that hit voicemail, ring out, or come in after hours. Check your phone system's missed-call log for a normal week, then a bad one. Most 2–5 truck shops land between 3 and 10.
Average ticket
What a job that starts with a phone call is worth to you. After-hours calls skew high: a burst pipe, a no-heat, a water heater. Use your own average, not ours.
Share that would book
Not every answered call becomes a job. Some are quotes, some are out of area, some change their mind. We default to 60%. The common sales-page version assumes 100%, which overstates the number.

One answered water heater call covers a month.

Book a demo and we'll run your real call log through this with you.