Missed-call calculator
What missed calls cost your shop.
Set the three numbers to yours. The meter reads what walks out the door each year while the phone rings out.
- Per week
- $1,440
- Per month
- $6,240
- Per year
- $74,880
About $74,880 a year walks out the door at these numbers.
How the math works
Three inputs, no tricks.
Lost revenue per year = missed calls per week × 52 × average ticket × share that would have booked.
- Missed calls per week
- Calls that hit voicemail, ring out, or come in after hours. Check your phone system's missed-call log for a normal week, then a bad one. Most 2–5 truck shops land between 3 and 10.
- Average ticket
- What a job that starts with a phone call is worth to you. After-hours calls skew high: a burst pipe, a no-heat, a water heater. Use your own average, not ours.
- Share that would book
- Not every answered call becomes a job. Some are quotes, some are out of area, some change their mind. We default to 60%. The common sales-page version assumes 100%, which overstates the number.
One answered water heater call covers a month.
Book a demo and we'll run your real call log through this with you.