ServiceTitan integration
AI call answering that books into ServiceTitan.
Contour connects to your ServiceTitan tenant and does what a CSR does at the end of a call: finds or creates the customer, confirms the service location, checks capacity, and books the job with the caller's own description of the problem. Your dispatcher sees it on the board like any other booking.
What syncs
What Contour reads and writes.
- Customers and locations
- Matches by phone number and address; creates new records when there is no match.
- Jobs
- Creates the job with job type, business unit, priority, and the call summary in the notes.
- Availability
- Reads capacity so Contour only offers arrival windows you can actually make.
- Call recordings
- Links the recording and transcript on the job so the tech can hear it before arriving.
Setup
Done with us on the onboarding call.
- 1
Connect Contour to your ServiceTitan tenant with an API application (we walk you through it on the onboarding call).
- 2
Map your job types and business units to the issues Contour hears most (plumbing, drain, HVAC repair, maintenance).
- 3
Choose which arrival windows and priorities Contour may book, and which it should hand to a human.
- 4
Forward your line. Watch the first few bookings land on the dispatch board.
FAQ
ServiceTitan questions.
Stop losing the 2 AM call.
Twenty minutes on a call with us, live the same afternoon, and a full refund if it hasn't paid for itself in thirty days.